I filed a complaint with bbb against an auto repair business in port charlotte. I spent hundreds of dollars there, they didn't get the auto air conditioner fixed at all.
After 3 attempts I went to another auto shop and got it fixed in no time. I should tell you the first shop specializes in a/c repair. Bbb took weeks to months to respond from initial complaint to any follow up. Then in final response said the shop has the last sayand closed the case.
There was no communication between me and bbb by phone or otherwise.
Bbb is a money machine backed by business. Businesses are their priority not the consumer.
Product or Service Mentioned: Better Business Bureau Customer Care.
Reason of review: Bad quality.
Preferred solution: Full refund.
I didn't like: Bbb is worthless, Business ethics.